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TERMS AND CONDITIONS

YOUR PASSPORT TO SPORTS,

CONCERTS, THEATRE, AND BEYOND

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Terms and Conditions Summary

1. Acceptance of Terms
- These Terms and Conditions (T&Cs) govern your use of our website and mobile applications (the "Site") and any related services (the "Services").
- By using the Site, you agree to these T&Cs. If you do not agree, do not use the Site or Services.
- The T&Cs include our Privacy Policy and any additional terms for specific services ("Supplemental Terms").

2. Buying Tickets

a. Ticket Marketplace
- The Site acts as a marketplace for buying and selling tickets to events. Prices can vary above or below face value.

b. No Endorsement
- Display of tickets does not imply endorsement by the Site of the events or promoters.

c. Ticket Prices
- Sellers set ticket prices, which may be higher or lower than the original value.

d. Buyer Responsibilities
- As a buyer, you must complete transactions, including payment and applicable fees. All sales are final unless the event is canceled.

e. Final Sale
- No refunds, exchanges, or cancellations except in the case of event cancellations.

f. Event Cancellations
- If an event is canceled, you are entitled to a refund, minus any delivery charges.

g. Postponed/Rescheduled Events
- No refunds for postponed or rescheduled events.

h. Additional Terms
- You must provide accurate information for ticket orders.
- Special conditions and restrictions may apply to certain tickets.
- Limits may be placed on the number of tickets per customer.
- Use of automated ticket purchasing software is prohibited.
- Original ticket prices may be disclosed if available.
- Seller confirmation is required for ticket orders.
- Comparable or better tickets may be provided if initially ordered tickets are unavailable.
- Tickets may or may not be transferable.
- Event details provided are not guaranteed to be accurate.

3. Fees and Charges
- Buyers must pay the purchase price, service fees, delivery charges, and any applicable taxes.

4. Payment
- You must provide a valid credit or debit card for transactions.
- Charges will be made immediately upon order placement.
- Disputed charges must be reported within seven days.
- Orders from outside the US may face delays and additional fees.
- Additional identity verification may be required to prevent fraud.

5. Delivery of Tickets

a. Ticket Format
- Tickets may be delivered in digital or physical format as designated by the seller.

b. Delivery of Digital Tickets
- Digital tickets will be delivered via customary digital methods, which may require third-party apps.

c. Delivery of Physical Tickets
- Physical tickets will be delivered via the selected delivery method, which may include local pickup or will call.

d. Denied Entry
- If denied entry, you may be entitled to a refund upon providing proof.

6. Site Ownership and Content
- The Site and its content are protected by intellectual property laws. Unauthorized use is prohibited.

7. User Conduct
- You must provide accurate personal information and comply with all applicable laws while using the Site.
- Prohibited actions include impersonation, using automated systems without approval, copying content, and taking actions that harm the Site.

8. Communications
- You may receive promotional emails, which you can opt-out of.

9. Disclaimers
- The Site and Services are provided "as is" without warranties. We do not guarantee the accuracy or security of the Site.

10. Limitation of Liability
- We are not liable for any damages arising from your use of the Site or Services.

11. Third-Party Links and Services
- We are not responsible for third-party content or linked sites.

12. Site Modification
- We may modify or discontinue the Site or Services at any time without liability.

13. Governing Law
- Disputes are governed by the laws of [State], and any claims will be litigated in [City, County, and State].

14. Indemnity
- You agree to indemnify us against claims arising from your use of the Site or violation of the T&Cs.

15. Feedback
- By providing feedback, you grant us the right to use it without restriction.

*Karma Tickets is an independently owned and operated, licensed ticket broker that specializes in obtaining premium and sold out tickets to events nationwide. Ticket prices are dependent upon the current market price, which is usually above the face value printed on the tickets. We are not affiliated with Ticketmaster or any venues, teams, performers, or organizations.


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