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FAQs

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Please Read our FAQ's page

Customer Care

7 days a week 9:30 am to 10 pm

EST visit our Contact us page to

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Valid Seats

All listed tickets are valid and ready

to be shipped on the assigned

delivery date

Full Refund

On all cancelled events OR in the

rare case that event ticket cannot

be issued

For all website order questions, please make to read our FAQ's page
OR visit our CONTACT US page to connect with us via email or phone.

YOUR PASSPORT TO SPORTS,

CONCERTS, THEATRE, AND BEYOND

Have a Question ?

Please Read our FAQ's page

Frequently Asked Questions

Welcome to the Karma Tickets FAQ’s page! This FAQ’s page has been created to give fans a complete review of the most commonly asked questions when purchasing tickets from Karma Tickets. The first part of this FAQ’s page is designed to walk fans through a step by step process on what to expect once an order has been placed. The second part of our FAQ’s covers all other General Questions. If the question you have is not on this FAQ’s page, please visit our CONTACT US page (located at both the top and bottom of the website) to connect with our Customer Care Team and ask your question. We hope this FAQ’s page gives you all the support and guidance that is needed to make your purchase with Karma Tickets a smooth, trusting and confident experience.

Thank you for your support.

- Karma Tickets

GENERAL INFORMATION:

Who do I reach out to if I have a question or issue with my order?

I just placed an order, “What’s Next?”

How long does it take before I receive my ‘Confirmation’ Email?

How will my tickets be sent to me?

Do I need a Ticketmaster account before I place my order or to receive my tickets?

I called Customer Care phone number but no one is answering. What do I do now?

TICKET LISTING INFORMATION:

How can I find out which seats are aisle seats?

I want to purchase Accessible / Wheel Chair seats. How do I know which seats are Accessible Seating?

A listing says there are 3 tickets available but I want to purchase only 2 tickets. Why does it only give me an option to purchase 1 or all 3 tickets from the listing?

I want to purchase 9 tickets but the listing says I can only purchase 1-8 or 10 tickets of the 10 total tickets listed on the option.?

The listing says “Rear View.” What does this mean?

Why does it say tickets will be delivered at a date in the future of 24-72 hours before an event.

GENERAL QUESTIONS:

I cant find my tickets in my Karma Tickets profile under “my events.” Why is this?

Do you have tickets for so and so event?

Will you be getting tickets to “band name/artist name” ?

Will prices drop closer to the date of an event?

I can’t attend an event I bought tickets for. Can you help me sell them?

I have tickets for sale. Are you interested in buying them?

Can I post my tickets for sale on your Karma Tickets Facebook group?

Where do you suggest I can sell my tickets?

Are you tickets priced in Canadian dollars?

Do you sell tickets for events outside of Toronto?

Can I transfer my tickets to anyone after I purchase the tickets?

I accepted the tickets but I went back to the email that was sent to me to get my tickets, the Ticketmaster link reads “Something is not right. This offer may have been claimed or expired.” Who can help me out with this problem?

THE KARMA TICKETS FACEBOOK GROUP is a very active, trusting and knowledgeable community. We have fans from all Canada in our group that have an abundance of experience. Please note, if you post a question on our Facebook group, posts must be approved and there is no guarantee of how quickly your post will be approved and live in the group for members to help. The following are examples of question you can post in the group and ask our members:

Where is the best place to park?

How early should I go to Skydome/Rogers Centre to make sure I get a giveaway?

Can I bring food into a venue?

Can I bring a baby stroller into a venue?

I was sent tickets but when I go to accept the tickets, a pop up error is displayed that reads “OOPS THERE IS AN ERROR”

Social Media

*Karma Tickets is an independently owned and operated, licensed ticket broker that specializes in obtaining premium and sold out tickets to events nationwide. Ticket prices are dependent upon the current market price, which is usually above the face value printed on the tickets. We are not affiliated with Ticketmaster or any venues, teams, performers, or organizations.